Reservations

The Lodge is Now Closed for the Winter.

The 2024 operating season will be Monday, March 25 through Tuesday, November 26, 2024.

Payment Policy

Payments for reservations made by mail between the 1st and the 15th of the month will be due by the 1st of the following month; made between the 16th and the end of the month will be due by the 15th of the following month. Payments for reservations made less than 30 days before arrival date are due when the reservation is made. Payment is accepted by check, money order or credit card. We do not accept American Express.

Cancellation/Change Policy

Refund provided for cancellations up to 30 days prior to arrival, less a $15.00 processing fee. No refunds for cancellations with less than a 30 day notice. This includes meals and lodging for group lodges and individual cabins unless we are able to rebook your reservation space (s); in that event the amount received from another party for your reservation will be refunded, less a $15.00 processing fee. Any partial cancellation up to 30 days prior to arrival will result in a refund, less a $15.00 processing fee. Any change in reservation dates will result in a $15.00 processing fee.

There are NO EXCEPTIONS to our cancellation policy. We are not responsible for medical or family emergencies, weather or weather related trail conditions. Weather conditions or trail closures do not change the terms of our cancellation policy. There will be no refunds based on unavailable vehicle parking at trailheads in the National Park. It is the responsibility of all visitors to research Great Smoky Mountains National Park’s new vehicle parking fee policies effective March 1, 2023, and all parking or third-party shuttle service options in advance of their stay. We encourage you to research travel insurance services to best meet your needs if you must cancel or interrupt your trip due to unforeseen circumstances.

It is not permissible by any individual, company, church or organization to increase for profit the approved and published rates under any circumstances. Failure to comply with this notice will result in forfeiture of current reservation and future booking privileges.

COVID-19

It is possible that visitors in 2022 will continue to experience modified access and amenities as the lodge works in conjunction with the National Park Service and CDC to prevent the spread of the coronavirus. Prospective guests are responsible for reviewing the latest health and safety protocols at the time of submitting a written request, and in advance of their stay, should one secure a future reservation. Guests can visit our website anytime for updates or call our reservations office during normal business hours. Any interaction with the general public in the National Park poses an inherent risk of exposure to COVID-19. By visiting Great Smoky Mountains National Park, visitors assume all risks related to exposure or the contraction of any communicable and/or infectious disease, including, but not limited to COVID-19.

For Reservations, please contact:

Cabin/Lodge Room*

Rates are per person

Adults
Lodging & Meals (Dinner and Breakfast) – $176.00

Children (Ages 4 to 12)
Lodging & Meals (Dinner and Breakfast) – $96.00

Empty Bed Fee (1 in cabin) $20.00, (2 in cabin) $10.00, (3 or more in cabin) No Charge.

2-Bedroom Lodge*

Maximum capacity, 10 persons

Lodging per night up to 8 people – $948.00
Each additional person maximum of 2 – $118.50

Adult Meals Dinner & Breakfast – $57.50
Children Meals Dinner & Breakfast (Ages 4-12) – $29.50

3-Bedroom Lodge*

Maximum capacity, 13 persons

Lodging per night up to 12 people – $1,422.00
Each additional person maximum of 1 – $118.50

Adult Meals Dinner & Breakfast – $57.50
Children Meals Dinner & Breakfast (Ages 4-12) – $29.50

*Tennessee sales tax of 9.75% not included in price

Option: Wine for adults (21 years and older) is available with dinner at $14.00 per person, per night, tax included.