Reservations

The Lodge is Now OPEN for the Season.

The 2026 operating season will be Monday, March 23 through Tuesday, November 24, 2026.

2027 SEASON BOOKING INFORMATION

Season Dates

• The 2027 season will last from Friday, March 19 through Sunday, November 21, 2027.

Processing Timeline

• Phone calls will be accepted for 2027 bookings Thursday, October 1, 2026, at 8:00 am EDT. No phone calls for 2027 prior to October 1.
• Written requests received during the submission period will be processed simultaneously with phone calls.
  

Online Submission Window

• 9:00 am EDT, Wednesday, August 26 through 4:00 pm EDT, Thursday, September 24, 2026.
• Submissions are NOT processed in the order in which they are received.

Online Requests

• Online requests are not bookings.
• No online requests will be accepted before or after the posted request period.
• Electronic form is the preferred method of submission.

Submit One Request Per Party

• Submit only one request per party during the posted submission period.
• List as many possible dates as you can on the request form. Use the comment area if you need more space.
• Multiple requests from the same party may not be honored, or they may be processed last.

Confirm Your Submission

• After submitting the form, look for the confirmation message at the bottom of the form indicating that your request was successfully submitted.
• You should receive a separate email confirming receipt of your request within 3–5 business days.

How Requests Are Processed

• Written requests are not processed in the order they are received.
• All written requests will be processed simultaneously with phone requests beginning October 1.
• The phone lines will open at 8:00 a.m. EDT on Thursday, October 1. Please also submit only one written request during the posted submission period.
• It may take up to 7 business days to process all written requests.

Confirmations and Invoices

• If your request includes an email address, your confirmation or invoice will be sent by email and will include the payment due date.
• If no email address is provided, the confirmation or invoice will be sent by U.S. Mail.
• Email confirmations will come from [email protected] with “LeConte Lodge Confirmation” in the subject line. Please check your spam folder.
• If you receive a confirmation or invoice, please avoid calling during the first week of October to make payment so the phone lines have time to slow down.

If Your Requested Dates Are Not Available

• During the initial booking process, guests who submit written requests will not be notified if their requested dates are unavailable.
• Alternate dates will not be offered during the initial booking process.
• You will not be added to a wait list if your requested dates are unavailable.
• Wait list information will be posted at a later date.

Requests Submitted After the Deadline

Written requests received after the initial submission deadline of September 24 will not be processed until all initial submissions received by the deadline have been completed.

2026 SEASON STATUS

The 2026 season is booked, but cancellations do occur.

Advance-Notice Cancellations

• Cancellations made more than 30 days in advance are first offered to guests on the advance notice wait list.
• The advance notice cancellation wait lists are now full and closed for the entire season.

 Short-Notice Cancellations

Cancellations within 30 days of the arrival date are NOT filled with a wait list.

How to Check Availability

To check availability for cancellations within 30 days of the arrival date, please call the reservation office:

• Phone: 865-429-5704
• Hours: Monday through Friday, 8:00 a.m.–5:00 p.m. ET.
• Closures: The office is closed for most major holidays and may close for lunch between noon and 1:00 p.m.
• Email: [email protected]

If you send an email, please include your preferred dates and the number of hikers in your party. Please allow a couple of days for a reply. Occasionally, cancellations for larger units, such as two- or three-bedroom lodges, may become available more than 30 days in advance.

Also, please follow us on https://twitter.com/LeConteLodge for possible short notice cancellations (within a week).

Payment Policy

Payments for reservations between the 1st and the 15th of the month will be due by the 1st of the following month; made between the 16th and the end of the month will be due by the 15th of the following month. Payments for reservations made less than 30 days before arrival date are due when the reservation is made. Payment is accepted by check, money order or credit card. We do not accept American Express. A 2% processing fee will be added to all credit card payments starting with the 2026 season.

Cancellation/Change Policy

Refund provided for cancellations up to 30 days prior to arrival, less a 10% cancellation fee. No refunds for cancellations with less than a 30 day notice. This includes meals and lodging for group lodges and individual cabins unless we are able to rebook your reservation space (s); in that event the amount received from another party for your reservation will be refunded, less a 10% cancellation fee. Any partial cancellation up to 30 days prior to arrival will result in a refund, less a 10% cancellation fee. Any change in reservation dates will result in a $30.00 processing fee. There are NO EXCEPTIONS to our cancellation policy. We are not responsible for medical or family emergencies, weather or weather related trail conditions. Weather conditions or trail closures do not change the terms of our cancellation policy. There will be no refunds based on unavailable vehicle parking at trailheads in the National Park. It is the responsibility of all visitors to research Great Smoky Mountains National Park’s new vehicle parking fee policies effective March 1, 2023, and all parking or third-party shuttle service options in advance of their stay. We encourage you to research travel insurance services to best meet your needs if you must cancel or interrupt your trip due to unforeseen circumstances. It is not permissible by any individual, company, church or organization to increase for profit the approved and published rates under any circumstances. Failure to comply with this notice will result in forfeiture of current reservation and future booking privileges.

For Reservations, please contact: