Translation

2019 Booking Information

The Lodge is closed for the winter. The 2019 operating season is Monday, March 25 through Tuesday, November 26. We began booking the 2019 season in early October 2018. Most dates for small parties are currently booked. There are still some of the larger units that accommodate 8 -13 hikers available primarily on weekdays. A date specific wait list has been started. Please complete the form and submit through the website. You do not need to fax or mail the form by US mail.
To check availability by phone, call 865-429-5704, Monday through Friday, 8:00 am until 5:00 pm ET. The office is closed most major holidays and may be closed lunch between 12 and 1:15 pm. Calling is often best to check availability especially for short notice cancellations (less than 30 days) as dates change frequently.

2019 Wait List

Below are the guidelines that will be used for the Wait List.

Wait list Guidelines:

The Lodge will be open from March 25 through November 26, 2019.

1. Only one submission per party.
2. Three individual dates or ONE range of up to seven consecutive nights may be submitted.
3. The wait list is used to fill cancellations that occur with 30 days or more notice.
4. NOTE that 3 or more night stays are rarely available through cancellations. If you would accept a single night stay, please note that on the request.
5. Cancellations with less than 30 days’ notice are not rebooked from the wait list but offered to the first inquiry that fits the cancellation. Some cancellations may be posted on Twitter.
6. Reservations booked with 30 days or less notice must be paid for at the time of booking.
7. Phone wait list requests are not accepted.
8. If you are offered a date, you will be notified by email and be given a set time to accept the offer. If you refuse a date, you will be removed from the lists on any other dates you may have submitted.

Please follow us on Twitter for possible short notice cancellations or by calling the reservation office at 865-429-5704, 8:00 am – 5:00 pm ET, Monday through Friday. The office is closed most major holidays and may be closed between 12 and 1 for lunch.

The wait lists for the following dates are full and closed (do not include on your request form): May 4, 18, 25; October 12, 2019.

Click Here for Wait List Form.

Payment Policy

Payments for reservations made by mail between the 1st and the 15th of the month will be due by the 1st of the following month; made between the 16th and the end of the month will be due by the 15th of the following month. Payments for reservations made less than 30 days before arrival date are due when the reservation is made. Payment is accepted by check, money order or credit card. We do not accept American Express.

Cancellation/Change Policy

Refund provided for cancellations up to 30 days prior to arrival, less a $15.00 processing fee. No refunds for cancellations with less than a 30 day notice. This includes meals and lodging for group lodges and individual cabins unless we are able to rebook your reservation space (s); in that event the amount received from another party for your reservation will be refunded, less a $15.00 processing fee. Any partial cancellation up to 30 days prior to arrival will result in a refund, less a $15.00 processing fee. Any change in reservation dates will result in a $15.00 processing fee.
There are NO EXCEPTIONS to our cancellation policy. We are not responsible for medical or family emergencies, weather or weather related trail conditions. Weather conditions or trail closures do not change the terms of our cancellation policy. We encourage you to research travel insurance services to best meet your needs if you must cancel or interrupt your trip due to unforeseen circumstances.

It is not permissible by any individual, company, church or organization to increase for profit the approved and published rates under any circumstances. Failure to comply with this notice will result in forfeiture of current reservation and future booking privileges.

For Reservations, please contact:

LeConte Lodge®
250 Apple Valley Road
Sevierville, TN 37862
(865) 429-5704 phone
(865) 774-0045 fax
reservations@lecontelodge.com