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2021 Booking Information

We will begin booking 2021 reservations (March 22 through November 23) on Thursday. October 1, 2020 at 8:00 am EDT by phone and previously submitted written requests (fax, email, US mail, or our online request form). No phone bookings prior to October 1.

Written requests for the 2021 season will be accepted from Monday, August 3 through Friday, September 25, 2020. The online request form is the preferred method. Any written requests received after the September 25 cut-off date will not be answered until after all of the requests received during the scheduled time have been processed.  Until that time, the online form for submitting new written requests will not be accessible. Once our team begins booking spaces for the 2021 season, it can take a couple days to process all written requests submitted during the open period, so be sure and check back a few days after October 1st.
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Submissions are temporarily closed.
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2020 Booking Information

The Lodge will be open from March 23 through November 24, 2020. Most dates during the 2020 season are currently booked, although cancellations do occur throughout the season. There are currently larger units (two and three bedroom lodges) open on weekdays. We suggest calling to check on current availability as dates are constantly changing. By the time an email is read and we get a response the date may no longer be available. Contact information: 865-429-5704, 8:00 am – 5:00 pm ET, Monday through Friday. The office is closed most major holidays and may be closed between 12 and 1 for lunch. Email: reservations@lecontelodge.com

2020 Wait list

The 2020 wait lists are full. To check availability for cancellations between now and the end of the season, we recommend calling 865-429-5704 during our regular business hours.
Below are the guidelines that will be used for the Wait List.

Wait list Guidelines:
The Lodge will be open from March 23 through November 24, 2020.
1. Only one submission per party.
2. Three individual dates or ONE range of up to seven consecutive nights may be submitted.
3. The wait list is used to fill cancellations that occur with 30 days or more notice.
4. NOTE that 3 or more night stays are rarely available through cancellations. If you would accept a single night stay, please note that on the request.
5. Cancellations with less than 30 days’ notice are not rebooked from the wait list but offered to the first inquiry that fits the cancellation. Some cancellations may be posted on Twitter.
6. Reservations booked with 30 days or less notice must be paid for at the time of booking.
7. Phone wait list requests are not accepted.
8. If you are offered a date, you will be notified by email and be given a set time to accept the offer. If you refuse a date, you will be removed from the lists on any other dates you may have submitted.
Please follow us on Twitter for possible short notice cancellations or by calling the reservation office at 865-429-5704, 8:00 am – 5:00 pm ET, Monday through Friday. The office is closed most major holidays and may be closed between 12 and 1 for lunch.

The wait lists for the following dates are full and closed: All.

Payment Policy

Payments for reservations made by mail between the 1st and the 15th of the month will be due by the 1st of the following month; made between the 16th and the end of the month will be due by the 15th of the following month. Payments for reservations made less than 30 days before arrival date are due when the reservation is made. Payment is accepted by check, money order or credit card. We do not accept American Express.

Cancellation/Change Policy

Refund provided for cancellations up to 30 days prior to arrival, less a $15.00 processing fee. No refunds for cancellations with less than a 30 day notice. This includes meals and lodging for group lodges and individual cabins unless we are able to rebook your reservation space (s); in that event the amount received from another party for your reservation will be refunded, less a $15.00 processing fee. Any partial cancellation up to 30 days prior to arrival will result in a refund, less a $15.00 processing fee. Any change in reservation dates will result in a $15.00 processing fee.
There are NO EXCEPTIONS to our cancellation policy. We are not responsible for medical or family emergencies, weather or weather related trail conditions. Weather conditions or trail closures do not change the terms of our cancellation policy. We encourage you to research travel insurance services to best meet your needs if you must cancel or interrupt your trip due to unforeseen circumstances.

It is not permissible by any individual, company, church or organization to increase for profit the approved and published rates under any circumstances. Failure to comply with this notice will result in forfeiture of current reservation and future booking privileges.

For Reservations, please contact:

LeConte Lodge®
250 Apple Valley Road
Sevierville, TN 37862
(865) 429-5704 phone
(865) 774-0045 fax
reservations@lecontelodge.com