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2021 Booking Information

The initial 2021 booking process has been completed. Most dates during the 2021 season are currently booked, although cancellations do occur throughout the season. We suggest calling to check on current availability as dates are constantly changing. By the time an email is read and we get a response the date may no longer be available. Contact information: 865-429-5704, 8:00 am – 5:00 pm ET, Monday through Friday. The office is closed most major holidays and may be closed between 12 and 1 for lunch. Email: reservations@lecontelodge.com .

2021 Wait list

All wait lists for the 2021 season are full and closed, please call the office for any availability within the next 30 days.
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2022 Booking Information

The submission period when written requests (fax, email, US mail or online form) for the 2022 season will be accepted is from 1:00 pm EDT, Tuesday. August 3 through 4:00 pm EDT, Monday, September 27, 2021. The written requests received during the submission period are printed and held until October 1 when they will be processed simultaneously with phone calls. This process will take place starting at 8:00 am EDT. These submissions are not processed in the order in which they are received. No phone requests for bookings prior to October 1.

Any written written requests received before or after the submission period, will not be answered until after all of the requests received during the scheduled time are processed.
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Click Here for 2022 Reservation Submittal Form.
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Payment Policy

Payments for reservations made by mail between the 1st and the 15th of the month will be due by the 1st of the following month; made between the 16th and the end of the month will be due by the 15th of the following month. Payments for reservations made less than 30 days before arrival date are due when the reservation is made. Payment is accepted by check, money order or credit card. We do not accept American Express.

Cancellation/Change Policy

Refund provided for cancellations up to 30 days prior to arrival, less a $15.00 processing fee. No refunds for cancellations with less than a 30 day notice. This includes meals and lodging for group lodges and individual cabins unless we are able to rebook your reservation space (s); in that event the amount received from another party for your reservation will be refunded, less a $15.00 processing fee. Any partial cancellation up to 30 days prior to arrival will result in a refund, less a $15.00 processing fee. Any change in reservation dates will result in a $15.00 processing fee.
There are NO EXCEPTIONS to our cancellation policy. We are not responsible for medical or family emergencies, weather or weather related trail conditions. Weather conditions or trail closures do not change the terms of our cancellation policy. We encourage you to research travel insurance services to best meet your needs if you must cancel or interrupt your trip due to unforeseen circumstances.

It is not permissible by any individual, company, church or organization to increase for profit the approved and published rates under any circumstances. Failure to comply with this notice will result in forfeiture of current reservation and future booking privileges.

COVID-19

It is possible that visitors in 2022 will continue to experience modified access and amenities as the lodge works in conjunction with the National Park Service and CDC to prevent the spread of the coronavirus.  Prospective guests are responsible for reviewing the latest health and safety protocols at the time of submitting a written request, and in advance of their stay, should one secure a future reservation.  Guests can visit our website anytime for updates or call our reservations office during normal business hours.  Any interaction with the general public in the National Park poses an inherent risk of exposure to COVID-19.  By visiting Great Smoky Mountains National Park, visitors assume all risks related to exposure or the contraction of any communicable and/or infectious disease, including, but not limited to COVID-19.

For Reservations, please contact:

LeConte Lodge®
250 Apple Valley Road
Sevierville, TN 37862
(865) 429-5704 phone
(865) 774-0045 fax
reservations@lecontelodge.com